Getting an Assessment

Call or come to Rockford Center’s Assessment Referral Center (ARC) as soon as a mental health crisis occurs. Our admissions department is open 24 /7, 365 days a year. By contacting ARC, you have immediate access to confidential help and support provided by our staff of behavioral healthcare professionals. All ARC counselors are masters-level clinicians or psychiatric nurses. Our primary goal is to assess individual needs and make appropriate clinical recommendations.

Our assessments include:

• Evaluation of the presenting problem
• Mental health and substance abuse history
• Current mental status examination
• Safety assessment
• Level of care determination
• Financial considerations
• Plan of action, including referrals, for ongoing support

Please download and print Pre-Admission Forms to expedite the admissions process.

If you are requesting any information for a family member or a patient, you must fill out and submit the Release of Information Form.

Health Insurance

Rockford Center has contracts with most major health insurance companies and managed care organizations, including TRICARE®, Medicare, and in and out of state Medicaid. If you are uncertain whether your insurance will cover the cost of treatment, contact us to discuss options and next steps for care.